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Rated 1 out of
5
by
GB from
25 months old major part failure
Have a large home generator. Smoke pouring out just a few weeks after annual service.
Pretty disappointed in a major piece failing in just 25 months of ownership. Especially since it was all checked out this month and all was supposed to be good. Is this normal?? Would like to know/how why? Not a good sign for the huge price paid.
Date published: 2024-04-24
Rated 5 out of
5
by
Peter8 from
Peace of mind.
Good looking and not too noisy! I’d order this product again if needed.
Date published: 2024-04-15
Rated 5 out of
5
by
Twogoochy from
Feeling of peace of mind
The whole process of getting the generator from start to finish was great. Canter kept in contact to let me know when each step would take place. Now we have peace of mind in case of a power outage.
Date published: 2023-03-24
Rated 5 out of
5
by
Venice1982 from
24kw Generator
Pace installed my Generac Generator today. The whole process was outstanding. From the sales person Mallie, who explained everything in detail, to the direct contact person Joanna, who made sure the project went smoothly. The technicians were awesome. They were professional, very knowledgeable, and a pleasure to work with. I highly recommend Pace to anyone looking to install a generator!!
Date published: 2022-10-27
Rated 5 out of
5
by
Ray from
Well designed
The generator was installed today and it is running beautifully. The house has been running on it for 2 hours now while we were waiting on the lineman to reconnect power to the house i can barely hear the generator and the house acts like it is on the main power.
Date published: 2022-05-25
Rated 4 out of
5
by
Mike from
The product is providing the backup power desired.
While we are still in our initial break in period, the unit is providing the backup power supply as desired. The power level is sufficient and the transfer switch operates as intended. The unit is reasonably attractive and sound level is acceptable.
The installing contractor has thus far performed the installation very well, but I am still awaiting the wiring harness to activate the wi-fi/app connection. This was not included with the unit when shipped. Please forward this at your earliest convenience so that the installation can be completed.
Date published: 2022-05-05
Rated 5 out of
5
by
Carol1370 from
22KW Generac
Hightower Electrical Contractor just completed installation of my Generac generator. They were very professional, answered all my questions and went out of their way to make sure I was completely satisfied. If you get a Generac generator I would strongly recommend Hightower do the installation. You will be very pleased!
Date published: 2021-03-09
Rated 5 out of
5
by
BradAustin from
Best generator and AMAZING customer service!
My family and I recently moved down to Florida, we were very aware of hurricanes that happen here, and one of our first decisions we had was to get a back up generator. As we run a family business out of our home, not having power for even an hour can really set us back tremendously.
The people at Generator Super Center could not have been any better. They took all the stress out of everything. They communicated and explain all their products and how they would get it installed to be fully functional, but also make everything look great! They even took it on their behalf to contact the gas company and orchestrate the job!
I would highly recommend ANYONE looking to get a generator to reach out to them! It’s better to be safe than sorry in this type of situation! Plus it can save you TONS of money down the road. I know my wife, kids and I will be safe and happy with the generator we got!
Date published: 2021-01-15
25kW-RG025 is rated
4.3 out of
5 by
37.